Welcome to Denim Tears Hoodies. By using our website and purchasing our products, you agree to the following terms and conditions:
1. General
1.1. These terms and conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
1.2. By accessing or using any part of the site, you agree to be bound by these terms and conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
1.3. All content provided on the site, including but not limited to text, graphics, logos, images, and software, is the property of Denim Tear Hood or its content suppliers and is protected by international copyright and trademark laws.
2. Products and Services
2.1. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
2.2. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
2.3. We reserve the right to discontinue any product at any time.
2.4. Authenticity Guarantee: All Denim Tear Hood products are 100% authentic. We take pride in our craftsmanship and ensure that every item meets our high-quality standards. Any counterfeit products will not be tolerated and will result in legal action.
2.5. Product Images: While we strive to display our products as accurately as possible, the colors and designs shown on the website may vary slightly due to photographic lighting sources or other factors. We do not guarantee that the display of any color on your device is accurate.
3. Orders and Payment
3.1. By placing an order, you are offering to purchase a product subject to these terms and conditions.
3.2. All orders are subject to availability and confirmation of the order price.
3.3. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
3.4. Prices for our products are subject to change without notice.
3.5. Payment Methods: We accept various payment methods, including major credit cards, PayPal, and other payment gateways as indicated during the checkout process. All payments must be processed in [Specify Currency, e.g., USD].
3.6. Payment Security: All payment information is processed securely using industry-standard encryption technologies to ensure the protection of your personal and financial information.
4. Shipping and Delivery
4.1. Delivery Times: Delivery times are estimated and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
4.2. Shipping Methods: We offer various shipping options, including standard and expedited shipping. Shipping costs will be calculated based on the selected method and destination.
4.3. International Shipping: We ship internationally. Customers are responsible for any customs duties, taxes, or other fees that may be incurred upon arrival in their destination country.
4.4. We are not responsible for delays caused by the carrier or by customs clearance processes.
4.5. Shipping Information: It is the customer’s responsibility to provide accurate and complete shipping information. Denim Tear Hood is not liable for items shipped to incorrect addresses provided by the customer.
5. Refund and Return Policy
5.1. Return Period: Our return policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
5.2. Eligibility for Return: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags attached.
5.3. Non-Returnable Items: Several types of clothing are exempt from being returned, including:
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Underwear, swimwear, and any other intimate clothing items.
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Custom-made or personalized clothing.
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Items marked as final sale.
5.4. Reasons for No Refund: Refunds will not be provided for any personal reasons, such as a change of mind or personal preference.
5.5. Proof of Purchase: To complete your return, we require a receipt or proof of purchase.
5.6. Return Process: Please do not send your purchase back to the manufacturer. To initiate a return, contact our support team at support@denimtearhood.com to receive return instructions.
5.7. Partial Refunds: There are certain situations where only partial refunds are granted (if applicable):
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Any item not in its original condition, is damaged, or missing parts for reasons not due to our error.
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Any item that is returned more than 7 days after delivery.
5.8. Refunds (if applicable):
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
5.9. Return Shipping Costs: Unless the return is due to our error (e.g., damaged or incorrect item), the customer is responsible for paying the return shipping costs.
6. Intellectual Property
6.1. All content included on the site, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Denim Tear Hood or its content suppliers and protected by international copyright laws.
6.2. The compilation of all content on this site is the exclusive property of Denim Tear Hood and protected by international copyright laws.
6.3. Trademarks: All trademarks, service marks, and trade names (collectively the “Trademarks”) displayed on the site are registered and unregistered Trademarks of Denim Tear Hood or their respective owners. Nothing contained on the site should be construed as granting any license or right to use any Trademark displayed on the site without the written permission of Denim Tear Hood or such third party that may own the Trademark.
7. User Accounts
7.1. If you create an account on the site, you are responsible for maintaining the security of your account and password. You agree to notify Denim Tear Hood immediately of any breach of security or unauthorized use of your account.
7.2. You are responsible for all activities that occur under your account.
8. Limitation of Liability
8.1. In no case shall Denim Tear Hood, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the site or any products procured using the site.
9. Governing Law
9.1. These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction].
10. Changes to Terms and Conditions
10.1. We reserve the right to update, change, or replace any part of these terms and conditions by posting updates and/or changes to our website.
11. Contact Information
11.1. Questions about the terms and conditions should be sent to us at support@denimtearhood.com.